Privacy Policy
Privacy policy
360biolabs Pty Ltd (“we”, “us” or “360biolabs”) respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We comply with our obligations pursuant to the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) set out in that Act. The APPs prescribe minimum standards for the way in which we deal with individuals’ personal information. This policy is intended as a general overview of our procedures for the handling of your personal information in accordance with the APPs.
We control and operate the website available at https://www.360biolabs.com/. This privacy policy applies to the collection, use and disclosure of personal information provided in your use of our website and in any other dealings with us. When we refer to “personal information”, we mean information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in material form or not.
How do we collect your personal information?
We collect personal information about you when you interact with us directly, through forms or data entry fields on our website, when you request information from us, register to attend an event or subscribe to email marketing communications , or through passive collection by cookies and other data collection technologies. If we collect personal information about an individual from someone else, we will take reasonable steps to ensure that the individual is or has been made aware of the fact that this information has been collected and of the rights set out in this privacy policy.
What personal information do we collect?
The nature of the personal information we collect depends on the nature of the interaction between you and 360biolabs. The types of personal information that we collect include:
- name, postal address, email address, phone number, job title, company name;
- employment history, professional certifications, professional experience, including details of work and education; and
- IP address, log information, device type and unique device identifiers.
Sensitive information is a special category of personal information and is afforded greater protection. Health information (which is a type of sensitive information) includes personal information about your health, including about a health service you receive. We do not collect, hold, use or disclose health information and if we do receive such information we will immediately notify the individual and delete that information.
How do we store your personal information?
We will not keep personal information for longer than needed for the purpose for which we collected it. We may keep personal information longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations. When we no longer need personal information, we securely delete or deidentify it.
Use and disclosure of personal information
Depending on the circumstances in which 360biolabs collected personal information, 360biolabs may use or disclose the personal information you provide:
- to deliver our products or services;
- if required or authorised by law;
- to communicate with you and send marketing materials if you opt-in to marketing campaigns;
- to respond to general inquiries, provide technical and customer support and training, verify your identity, and send important account and service information;
- for purposes of recruitment and employee administration; and
- for advertising purposes, including display ads, retargeting, and social media promotion.
360biolabs may share information it collects from website users with third parties we engage to provide services on our behalf, including data storage providers, website hosts and providers who manage communications and administer the website. Our service providers may use personal information as needed to deliver services on our behalf or comply with applicable laws and regulations. In disclosing your personal information to third parties, 360biolabs will take reasonable to seek to ensure that they are required to comply with the Privacy Act to ensure the protection of your personal information. Some third parties to whom we disclose your personal information may be located outside of Australia, including in the United States, Canada, New Zealand and the United Kingdom.
Marketing
If you have provided your consent, we may process personal information about you to send direct email marketing communications about our services or activities. If you would like to change any information you submitted to us or opt-out of receiving future communications, please contact us using the details below.
Your privacy rights
You have the following privacy rights:
- Access – You have the right to request copies of your personal information from 360biolabs. We may charge you a small fee for providing you access.
- Correction – You have the right to request that 360biolabs correct any information you believe is inaccurate or incomplete.
If you would like to exercise these rights, please contact us using the below contact details.
Notification of changes
We may amend, modify or replace this privacy policy at any time. We will post any changes to this policy on our website so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
Privacy policies of other websites
360biolabs’s website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Contact us
If you are concerned with how we collect, store, use or disclose your personal information, you may make enquiries or submit a complaint to us via the following details.
- Address: Level 5, 549 St Kilda Road, Victoria, Australia, 3004
- Tel: +61 03 8530 9300
- Email: privacy@360biolabs.com
We will use reasonable endeavours to address your enquiry or complaint and will endeavour to respond to you within twenty one (21) days of receipt of your enquiry or complaint.
You must provide reasonable assistance to us to allow us to address your enquiry or complaint, including providing us with appropriate information and feedback on request. If you feel your enquiry or complaint has not been adequately addressed by us, you may contact the Office of the Australian Information Commissioner. However, we would appreciate if you notified us beforehand and allowed us an opportunity to respond to you.
This privacy policy was last updated on August 2024.